Returns & Exchanges

We want you to love your new look, which is why we offer a 30-day return policy on all eligible hairpieces and extensions. Please ensure all items remain in their original factory condition with tags attached and packaging intact.

1

Request an RMA

Log into your account or visit our returns portal to request a Return Merchandise Authorization number within 30 days of delivery.

2

Prepare Your Package

Place the wig in its original hair net and box, ensuring all tags are attached and the product has not been worn, cut, or styled.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team verifies the item's factory condition, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing